Frequently Asked Questions
Everything you need to know about our clean beauty standards and services.
What does 'Clean Beauty' mean at Well People?
Clean beauty means our products are formulated without parabens, phthalates, sulfates, and synthetic fragrances. We prioritize plant-powered ingredients that are safe for both your skin and the environment.
Are your products cruelty-free and vegan?
Yes, we are 100% cruelty-free and many of our products are vegan. We do not test on animals at any stage of product development.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We want you to love your glow. If you are not satisfied, we offer free returns on all gently used products within 30 days of purchase.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to bring Well People to more countries in the near future.
Are your beauty products safe for sensitive skin?
Our formulas are dermatologist-developed and tested to be gentle. However, we always recommend performing a patch test before incorporating a new product into your routine.